Mike has an extensive background in user experience research, excelling in the application of mixed-methods HCI techniques. His approach involves building instruments and prototypes, bridging stakeholders and cross-functional teams, and scaling replicable research practices. This holistic approach ensures richer and more inclusive representations of user needs and behaviors. Mike's work has been recognized in academic and business sectors, with over a thousand citations in literature. On top of his research experience, Mike demonstrates remarkable leadership skills. He has previously led a research team at Google, where he also held roles in educating and mentoring interns and associates. His guidance has helped many to grow into successful full-time researchers. Mike is an advocate of "data as deliverable," ensuring that the stories and data from his research are accessible and used to promote user empathy. He led a widely-utilized study at Google that amassed over 214,000 stories from more than 6,000 individuals. This work ethos underlines his commitment to using data to help teams make informed decisions.